Questions
The tiles
What sizes are they?
Every tile is 15.75 × 15.75 in (15.75 × 15.75 in). Edge ramps are 15.75 × 2.4 in (15.75 × 2.4 in), and corners are 2.4 × 2.4 in (2.4 × 2.4 in). One tile covers 1.72 sq ft.
Which Model should I choose?
Ribbed has an open, vented surface that lets water and grit drain through, and it's the most common garage style. Solid has a closed checker-plate top that's easy to sweep. 3D has a raised cube-relief surface that makes a pattern across the floor. Choose ramps and corners that match the exposed connectors in your layout.
How many tiles do I need?
Let the Designer work it out. Draw your garage and it counts every tile, every cut tile, and every ramp and corner. It counts a cut tile as a whole tile, because an offcut can't be relied on, so you're never short.
What are male and female ramps?
Laid tiles have tabs on two sides and sockets on the other two. A male ramp clips onto a tab side and a female ramp onto a socket side. The Designer puts the right one on every edge.
Do I need glue or tools?
No glue. The tiles interlock. Keep a tape measure and appropriate cutting tools ready; a rubber mallet is an optional accessory. Where a row meets a wall you'll cut tiles to fit, and the Designer shows you which ones. See How it works.
Ordering and delivery
When will my floor arrive?
Your floor arrives in 30–35 days from your order. The tiles travel by sea, straight from the factory to the US, with import duty paid. We email you when your order ships.
Can I cancel my order?
Yes. You can cancel for a full refund, for any reason, until your order ships. See our Refund policy.
How much is shipping?
Free anywhere in the United States, Alaska and Hawaii included, on orders of $100 or more. Orders under $100 pay $10. See our Shipping policy.
How can I pay?
Prices are in US dollars, and no sales tax is added at checkout. The available payment methods are shown at checkout.
Why are your prices lower?
We buy directly from the factory that makes the tiles, with nobody in between. We don't run fake sales or show made-up "was" prices. The price you see is the price.
After you've bought
Can I return tiles I don't need?
We don't take change-of-mind returns after delivery, so please measure carefully before you order. Anything that arrives faulty, damaged or wrong is always put right.
Is there a warranty?
Yes. Our 15-year Quality Guarantee covers manufacturing faults and cracking in normal home-garage use, with replacement tiles shipped free. It comes on top of the rights you have under the law of the state where you live. The full terms are in our Terms of service.
Can I add to my floor later?
Yes. Every tile, ramp and corner can be bought on its own from our tile pages.
Still got a question?
Email contact@novfort.com or WhatsApp +86 133 0661 6958.